1. The Precision Air is very sensitive to power surges. For best
results, always plug your Precision Air into a dedicated electrical
outlet. Power strips and extension cords are not recommend.
2. Make sure that you are following the instruction sheet with
size-setting chart. If you've lost your instructions, you can download
the PDF by visiting our Instruction
sheet page.
3. The inflating outlets on the Precision Air are very crucial
to the accuracy of the balloon sizing. If the outlets get dropped
or damaged in any way they will produce inconsistently sized balloons
and should be replaced. Try switching the outlets with one another
to see how the balloon sizing is affected and verify the problem.
4. The Precision Air Inflator features an automatic thermal shutoff.
To prevent overheating, always let the unit vent between cycles,
operate the unit in a temperature controlled setting, and never
block off the inflating outlets. When working outdoors make sure
to keep the unit out of direct sunlight.
5. When inconsistent sizing occurs, we recommend the following
steps to tune up your inflator:
a. Remove the filling outlets.
b. Spray silicone lubricant latex inflating port(s) on the top
of the unit. IMPORTANT: Only use spray silicone lubricant. Do NOT
lubricate the unit with an oil-based lubricant. Spray silicone lubricant
is available at your local hardware or automotive store.
c. Tilt the inflator to the right and hold for a few seconds. Then,
tilt the inflator to the left and hold for a few seconds. This will
allow the silicone lubricant to fully enter the solenoid valves.
d. Set your unit to 10 seconds. Cover the inflating ports on the
top of the unit with a rag to prevent the silicone from entering
the atmosphere and your eyes. Tap the foot pedal several times to
cycle the unit. This will blow out any dirt or foreign particles
from the solenoid valves that can cause the valve to stick.
e. Before using your inflator, it is important to blow out all
excess lubricant. Place a clean paper towel over the outlets and
tap the foot pedal to cycle the unit. If the paper towel shows any
signs of lubricant, it is necessary to continue cycling the unit
until the towel is clean. Replace filling outlets and your inflator
will be ready for use. If after conducting these tests your unit
continues to size the balloons inconsistently, please contact the Service & Repair Department at (818) 246-9233 ext. 207
Problem: The inflator makes a loud,
high-pitched noise when inflating balloons.
Solution: This happens when the
balloon is not properly placed over the filling outlet. If you hold
the neck of the balloon with two hands over the filling outlet,
the helium flow entering the balloon will cause vibrations and make
a loud noise. The balloon should be held in one hand between your
thumb and index finger.
Problem: Push valve sticks or leaks.
Solution: It is possible that Hi-Float
is in the outlet. If you believe that Hi-Float is in the outlet,
you should replace the outlet. If the unit was exposed to moisture,
we recommend spraying silicone lubricant on the push valve.
Problem Tilt valve leaks.
Solution: It is possible that Hi-Float
is in the outlet. If you believe that Hi-Float is in the outlet,
you should replace the outlet. When gas leaks from the tip of the
outlet, it is necessary to replace the tilt valve.
Problem: Inflator leaks.
Solution: Conduct a leak-check
test to confirm the exact location of the leak. If the inflator
leaks at the cylinder connection, close the cylinder valve, bleed
the pressure out of the inflator, and firmly tighten the cylinder
connection. Repeat the leak test.
If the inflator continues to leak, remove the inflator from the
cylinder and try it on another cylinder. Repeat the leak-check test.
If the inflator does not leak on the new cylinder, we recommend
returning the original helium cylinder to the supplier for credit.
(In some cases, the cylinder valve will have bad threads that cause
the inflator to leak.) If it is not the cylinder valve, replace
the O-ring for the cylinder connection.
If the inflator leaks somewhere other than the cylinder connection,
return the inflator for service.
Problem: Pressure gauge concerns
Solution: If the pressure gauge
goes up and down every time a balloon is inflated, this is an indication
that the cylinder valve is not fully open. Make sure that the valve
is open completely to correct the problem.
If the pressure reading on the gauge is inaccurate, it is more
than likely that the inflator has been dropped or bumped during
transit. The gauge cannot be re-calibrated and must be replaced
Problem: Foil balloon inflation
is too slow.
Solution: If the automatic foil
balloon inflator seems to operate too slowly, confirm that the balloon
is pointing downward during the inflation process. If the internal
valve on the foil balloon is folded over, the flow will be restricted
and inflation will be very slow. Please note that Conwin's automatic
shutoff foil balloon inflators are designed to inflate foil balloons
at a slower flow rate than latex balloons to insure that the foil
valve is not damaged during the inflation process.
Problem: Inflator makes a loud
popping noise when inflating balloons.
Solution: This is caused by the
pressure alert valve being activated by a sudden change in pressure.
We recommend trying the inflator on a cylinder that has less than
2400 PSI. First, close the cylinder valve and release the pressure
from the inflator, then slowly reopen the cylinder valve -- this
will avoid the extreme pressure spike from opening the valve too
quickly. If the problem persists, return the inflator for service.
Problem: How do I test my inflator for a leak?
Solution: Use a spray bottle filled with soapy water and spray around the area where you suspect the leak is located. If large bubbles appear in one area, then you may have a leak. Be sure to thoroughly clean your inflator immediately after testing to avoid water damage. Please call the Service & Repair Department.
If your question is still unanswered, please contact the Service & Repair Department at (818) 246-9233 ext. 207 |
International Customers
