Pricing and Returns Policy

Our Policy Regarding Pricing Errors on our Site
Prices and availability are subject to change without notice. Errors will be corrected where discovered, and Conwin reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted. While Conwin takes steps to ensure the accuracy and completeness of product and services provided, occasionally errors do occur. We regret any inconvenience.

Our Policy on Returns
If you received damaged items, or items you did not order, please contact Customer Service at (818) 246-9233. Products that were originally purchased through ConwinOnline.com or Conwin directly, are subject to a 20% restocking fee. Before returning items, you must call Customer Service. If the purchase was made through a distributor, you will need to contact the distributor for their return policy.