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Confetti Cannon Support

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Note: This product has been discontinued.

CannonOLD

General troubleshooting recommendations for your Confetti Cannons:
What type of confetti should I use?

Any type of confetti can be used with Conwin’s Confetti Cannons, however we highly suggest you do not use metallic or hard confetti to ensure guests safety.

Confetti for easy clean up

The easiest type of confetti to use for clean-up is streamer confetti rather than the individual piece confetti. Offering this form of confetti can help ease venue’s concerns for clean-up.

Creating a long lasting confetti effect

To extend the length of time the confetti fluttering down, fire the cannons individually. Hold down the detonator button until the first cannon has fully fired. Wait a few seconds until the confetti enters the guests peripheral vision then fire the second cannon.

Remote Control Models – Manufactured After 2011
Confetti Cannons are not firing

Make sure the cannons are fully charged with helium or nitrogen. Cannons using the Remote Control feature must be charged to no more than 800 PSI. The pressure gauge will indicate if the cannon is charged.

IMPORTANT: If you are using a Remote Control Conversion Kit on older cannons, you must use a 800 PSI Recharge Hose. You can not use a 1000 PSI Recharge Hose. You will over charge the cannons, not allowing the Remote Control component to activate.

How to know which Recharge Hose you have
The PSI number is stamped onto the brass body of the Recharge Hose. It will read either: 800 PSI or 1000 PSI.

If you have overcharged your cannons and they are not firing:
• Try replacing the batteries in the remote control box with new Industrial Strength AAA batteries or Lithium AAA batteries (both are available at hardware stores). Connect the remote control box to the cannon and place the cannon on a weighted conduit pole. Test fire the cannon. If the cannon does fire, contact Conwin support for assistance.

The confetti does not travel far

• It is important to use the Barrel Caps and Load Launchers to ensure the confetti is dispersed with maximum impact. To learn how to properly use the Barrel Caps and Load Launchers, refer to the Remote Control Model Instruction Sheet above.

• Do not tightly pack the confetti into the barrel.

• Adjust the cannon to a higher angle. Confetti Cannons should fire a distance of 15-20 feet.

Preventing accidental firing

Make sure the hand held detonators are in a secure location. This will ensure others do not activate the cannons before the cue.

Control Box Models – Manufactured Prior to 2011
Confetti Cannons are not firing

Confirm:
• The battery in the Control Box is fully charged. The green light will be lit on the front of the Control box if the battery is fully charged. If the battery in your control box is having problems with keeping it’s charge, contact Conwin Support.

• The cannon cylinder is fully charged with approximately 800 – 1000 PSI of helium or nitrogen. The pressure gauge will indicate if the cannon is charged. Check the gauge before rigging the cannon.

• All Lead Line connectors are securely attached.

The confetti does not travel far

• Use a foil balloon to seal the barrel. Cut a 6” radius circle out of a foil balloon (Use a popped or scrap balloon). One circle will provide two pieces of foil material. Place one foil circle over the end of the barrel and screw the barrel cap on over the foil.

• Do not tightly pack the confetti into the barrel.

• Adjust the cannon to a higher angle. Confetti Cannons should fire a distance of 15-20 feet.

Preventing accidental firing

Do not plug the cannon lead line into detonator box until the last minute. This will ensure others donot activate the cannons before the cue.

Can’t find the answer you are looking for?

No replacement parts are currently available for this product.
Contact Conwin Support for assistance.


This video shows you how to properly use Confetti Cannons designed for use with a Control Box.